Privacy Policy

At Love Letters, we respect the privacy of our clients and we do not share your details with third parties, except for the marketing automation platform that we use for our email newsletters.

We only use your personal information for the purpose of communicating about projects, updating you on our services, and highlighting issues related to content marketing. You can unsubscribe from our email newsletters at any time by clicking on the ‘Unsubscribe’ link.

For the purposes of the EU General Data Protection Regulation (GDPR) 2016, the data controller is Love Letters Publishing Limited. Please email info@loveletterspublishing.co.uk to request access to the data that we hold on you or to request deletion from our records.

What information do we collect about you?

We collect information if you request information about doing business with Love Letters, sign up to receive our email newsletter, or download our blogging guide. This information includes your name, your occupation, your email address, your telephone number, your employer’s name and your employer’s address. We also keep a record of your email correspondence with us.

How do we use the information that we collect about you?

We use the information that we collect from you to communicate with you about the services available from Love Letters and about content marketing in general.

Who do we share your information with?

We may share your information with the marketing automation platform MailChimp. Otherwise, we do not share your information with any third parties unless we are legally obliged to do so.

Where do we process your information?

We process your information in the UK, using a secure cloud-based storage platform. Although we cannot guarantee that loss, misuse or alteration of information will never occur, we will do our best to prevent this from happening.

How long do we keep hold of your information?

We retain your information as long as it is necessary to fulfil the purpose for which it was collected and to comply with relevant laws. As a precaution, we may hold client data for up to seven years.

How should I contact you if I have queries about how you are using my information or I want to make a complaint?

Please email info@loveletterspublishing.co.uk

Please note that we will amend this policy from time to time. Please note that by using our website and services, and choosing to receive our email newsletters, you agree to the terms of this policy.

This policy was last updated on 25 May 2018.

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